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====== Third Opinion (3O) ======

//Part of [[wikipedia_dispute_resolution|Wikipedia Dispute Resolution]]//

===== Overview =====

The Third Opinion process (WP:3O) is designed for content disputes between exactly two editors who have been unable to reach agreement through talk page discussion. An uninvolved editor reviews the dispute and offers their perspective to help break the deadlock.

===== BPMN Model =====

<bpmnio type="bpmn">
<?xml version="1.0" encoding="UTF-8"?>
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  <process id="wp_third_opinion" name="Wikipedia Third Opinion Process" isExecutable="false">
    <startEvent id="start1" name="Talk page discussion stalls between two editors">
      <outgoing>flow1</outgoing>
    </startEvent>
    <exclusiveGateway id="gw0" name="Only 2 editors involved?">
      <incoming>flow1</incoming>
      <outgoing>flow2</outgoing>
      <outgoing>flow2b</outgoing>
    </exclusiveGateway>
    <task id="task1" name="Editor lists dispute at WP:3O with talk page link and brief description">
      <incoming>flow2</incoming>
      <outgoing>flow3</outgoing>
    </task>
    <endEvent id="end0" name="Redirect to DRN or other process">
      <incoming>flow2b</incoming>
    </endEvent>
    <task id="task2" name="Uninvolved editor reviews talk page discussion and sources">
      <incoming>flow3</incoming>
      <outgoing>flow4</outgoing>
    </task>
    <task id="task3" name="Third-party editor posts opinion on article talk page">
      <incoming>flow4</incoming>
      <outgoing>flow5</outgoing>
    </task>
    <task id="task4" name="Disputing editors consider the third opinion">
      <incoming>flow5</incoming>
      <outgoing>flow6</outgoing>
    </task>
    <exclusiveGateway id="gw1" name="Opinion accepted by both?">
      <incoming>flow6</incoming>
      <outgoing>flow7</outgoing>
      <outgoing>flow8</outgoing>
    </exclusiveGateway>
    <task id="task5" name="Implement agreed changes to article">
      <incoming>flow7</incoming>
      <outgoing>flow9</outgoing>
    </task>
    <endEvent id="end1" name="Dispute resolved via third opinion">
      <incoming>flow9</incoming>
    </endEvent>
    <task id="task6" name="Continue discussion incorporating third opinion perspective">
      <incoming>flow8</incoming>
      <outgoing>flow10</outgoing>
    </task>
    <exclusiveGateway id="gw2" name="New consensus?">
      <incoming>flow10</incoming>
      <outgoing>flow11</outgoing>
      <outgoing>flow12</outgoing>
    </exclusiveGateway>
    <endEvent id="end2" name="Consensus reached after further discussion">
      <incoming>flow11</incoming>
    </endEvent>
    <task id="task7" name="Escalate to Dispute Resolution Noticeboard or Mediation">
      <incoming>flow12</incoming>
      <outgoing>flow13</outgoing>
    </task>
    <endEvent id="end3" name="Escalated to formal DR process">
      <incoming>flow13</incoming>
    </endEvent>
    <sequenceFlow id="flow1" sourceRef="start1" targetRef="gw0" />
    <sequenceFlow id="flow2" name="Yes" sourceRef="gw0" targetRef="task1" />
    <sequenceFlow id="flow2b" name="No" sourceRef="gw0" targetRef="end0" />
    <sequenceFlow id="flow3" sourceRef="task1" targetRef="task2" />
    <sequenceFlow id="flow4" sourceRef="task2" targetRef="task3" />
    <sequenceFlow id="flow5" sourceRef="task3" targetRef="task4" />
    <sequenceFlow id="flow6" sourceRef="task4" targetRef="gw1" />
    <sequenceFlow id="flow7" name="Yes" sourceRef="gw1" targetRef="task5" />
    <sequenceFlow id="flow8" name="No" sourceRef="gw1" targetRef="task6" />
    <sequenceFlow id="flow9" sourceRef="task5" targetRef="end1" />
    <sequenceFlow id="flow10" sourceRef="task6" targetRef="gw2" />
    <sequenceFlow id="flow11" name="Yes" sourceRef="gw2" targetRef="end2" />
    <sequenceFlow id="flow12" name="No" sourceRef="gw2" targetRef="task7" />
    <sequenceFlow id="flow13" sourceRef="task7" targetRef="end3" />
  </process>
  <bpmndi:BPMNDiagram id="BPMNDiagram_1">
    <bpmndi:BPMNPlane id="BPMNPlane_1" bpmnElement="wp_third_opinion">
      <bpmndi:BPMNShape id="start1_di" bpmnElement="start1">
        <dc:Bounds x="152" y="192" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="127" y="235" width="86" height="40" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="gw0_di" bpmnElement="gw0" isMarkerVisible="true">
        <dc:Bounds x="245" y="185" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="228" y="161" width="84" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="task1_di" bpmnElement="task1">
        <dc:Bounds x="350" y="170" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="end0_di" bpmnElement="end0">
        <dc:Bounds x="252" y="302" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="227" y="345" width="86" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="task2_di" bpmnElement="task2">
        <dc:Bounds x="510" y="170" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="task3_di" bpmnElement="task3">
        <dc:Bounds x="670" y="170" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="task4_di" bpmnElement="task4">
        <dc:Bounds x="830" y="170" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="gw1_di" bpmnElement="gw1" isMarkerVisible="true">
        <dc:Bounds x="985" y="185" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="965" y="161" width="90" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="task5_di" bpmnElement="task5">
        <dc:Bounds x="1090" y="170" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="end1_di" bpmnElement="end1">
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        <bpmndi:BPMNLabel>
          <dc:Bounds x="1217" y="235" width="86" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="task6_di" bpmnElement="task6">
        <dc:Bounds x="1090" y="300" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="gw2_di" bpmnElement="gw2" isMarkerVisible="true">
        <dc:Bounds x="1245" y="315" width="50" height="50" />
        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="end2_di" bpmnElement="end2">
        <dc:Bounds x="1352" y="322" width="36" height="36" />
        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="task7_di" bpmnElement="task7">
        <dc:Bounds x="1245" y="420" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="end3_di" bpmnElement="end3">
        <dc:Bounds x="1402" y="442" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1377" y="485" width="86" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNEdge id="flow1_di" bpmnElement="flow1">
        <di:waypoint x="188" y="210" />
        <di:waypoint x="245" y="210" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="flow2_di" bpmnElement="flow2">
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        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="flow2b_di" bpmnElement="flow2b">
        <di:waypoint x="270" y="235" />
        <di:waypoint x="270" y="302" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="276" y="263" width="15" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="flow3_di" bpmnElement="flow3">
        <di:waypoint x="450" y="210" />
        <di:waypoint x="510" y="210" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="flow4_di" bpmnElement="flow4">
        <di:waypoint x="610" y="210" />
        <di:waypoint x="670" y="210" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="flow5_di" bpmnElement="flow5">
        <di:waypoint x="770" y="210" />
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      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="flow6_di" bpmnElement="flow6">
        <di:waypoint x="930" y="210" />
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      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="flow7_di" bpmnElement="flow7">
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        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="flow8_di" bpmnElement="flow8">
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      </bpmndi:BPMNEdge>
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      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="flow11_di" bpmnElement="flow11">
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="flow12_di" bpmnElement="flow12">
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        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="flow13_di" bpmnElement="flow13">
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      </bpmndi:BPMNEdge>
    </bpmndi:BPMNPlane>
  </bpmndi:BPMNDiagram>
</definitions>
</bpmnio>

===== Eligibility Requirements =====

  * Dispute must involve exactly **two editors**
  * Editors must have already attempted to resolve the issue on the **talk page**
  * The dispute must be a **content dispute** (not a conduct dispute)
  * The article must not already be the subject of a broader community discussion

===== Related =====

  * [[wikipedia_dr_talk_page|Talk Page Discussion]] - Previous step
  * [[wikipedia_dr_noticeboard|Dispute Resolution Noticeboard]] - Next escalation level
  * [[wikipedia_dispute_resolution|Wikipedia Dispute Resolution Overview]]