Mediation (Informal and Formal)

Overview

Wikipedia offers both informal and formal mediation. Informal mediation involves any experienced editor helping to resolve a dispute. Formal mediation is conducted by the Mediation Committee (MedCom), which assigns trained mediators to facilitate resolution of complex content disputes. Mediation is voluntary and non-binding.

BPMN Model


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</definitions>


Key Principles

Voluntary: All parties must agree to participate; any party can withdraw at any time
Non-binding: The mediator cannot impose a solution
Confidential: Mediation discussions should not be used against parties elsewhere
Good faith: All participants are expected to engage constructively

When Mediation is Appropriate

Complex content disputes involving multiple issues or policies
Disputes where informal methods and DRN have been tried
Situations where parties are willing to work toward compromise
Cases that do not involve serious conduct issues (those go to ArbCom)

Dispute Resolution Noticeboard - Previous step
Arbitration (ArbCom) - Next escalation level
Wikipedia Dispute Resolution Overview

Table of Contents

Mediation (Informal and Formal)

Overview

BPMN Model

Key Principles

When Mediation is Appropriate

Related