Lexipedia - Process for the people

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====== Mediation (Informal and Formal) ======

//Part of [[wikipedia_dispute_resolution|Wikipedia Dispute Resolution]]//

===== Overview =====

Wikipedia offers both informal and formal mediation. Informal mediation involves any experienced editor helping to resolve a dispute. Formal mediation is conducted by the Mediation Committee (MedCom), which assigns trained mediators to facilitate resolution of complex content disputes. Mediation is voluntary and non-binding.

===== BPMN Model =====

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    <startEvent id="start1" name="DRN or informal resolution fails">
      <outgoing>flow1</outgoing>
    </startEvent>
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      <incoming>flow1</incoming>
      <outgoing>flow2</outgoing>
    </task>
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      <outgoing>flow3</outgoing>
    </task>
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      <outgoing>flow4</outgoing>
      <outgoing>flow5</outgoing>
    </exclusiveGateway>
    <endEvent id="end1" name="Mediation declined - parties may pursue ArbCom">
      <incoming>flow5</incoming>
    </endEvent>
    <task id="task3" name="MedCom reviews request and assesses suitability">
      <incoming>flow4</incoming>
      <outgoing>flow6</outgoing>
    </task>
    <exclusiveGateway id="gw2" name="Case accepted?">
      <incoming>flow6</incoming>
      <outgoing>flow7</outgoing>
      <outgoing>flow8</outgoing>
    </exclusiveGateway>
    <endEvent id="end2" name="Case rejected - referred to other processes">
      <incoming>flow8</incoming>
    </endEvent>
    <task id="task4" name="Mediator assigned from MedCom members">
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      <outgoing>flow9</outgoing>
    </task>
    <task id="task5" name="Mediator establishes ground rules and gathers position statements">
      <incoming>flow9</incoming>
      <outgoing>flow10</outgoing>
    </task>
    <task id="task6" name="Mediator facilitates structured dialogue on mediation page">
      <incoming>flow10</incoming>
      <incoming>flow16</incoming>
      <outgoing>flow11</outgoing>
    </task>
    <task id="task7" name="Mediator identifies areas of agreement and helps draft compromise">
      <incoming>flow11</incoming>
      <outgoing>flow12</outgoing>
    </task>
    <exclusiveGateway id="gw3" name="Agreement reached?">
      <incoming>flow12</incoming>
      <outgoing>flow13</outgoing>
      <outgoing>flow14</outgoing>
    </exclusiveGateway>
    <task id="task8" name="Document mediated agreement and implement changes">
      <incoming>flow13</incoming>
      <outgoing>flow15</outgoing>
    </task>
    <endEvent id="end3" name="Dispute resolved through mediation">
      <incoming>flow15</incoming>
    </endEvent>
    <exclusiveGateway id="gw4" name="More mediation possible?">
      <incoming>flow14</incoming>
      <outgoing>flow16</outgoing>
      <outgoing>flow17</outgoing>
    </exclusiveGateway>
    <task id="task9" name="Close mediation as unsuccessful - recommend ArbCom">
      <incoming>flow17</incoming>
      <outgoing>flow18</outgoing>
    </task>
    <endEvent id="end4" name="Escalated to Arbitration Committee">
      <incoming>flow18</incoming>
    </endEvent>
    <sequenceFlow id="flow1" sourceRef="start1" targetRef="task1" />
    <sequenceFlow id="flow2" sourceRef="task1" targetRef="task2" />
    <sequenceFlow id="flow3" sourceRef="task2" targetRef="gw1" />
    <sequenceFlow id="flow4" name="Yes" sourceRef="gw1" targetRef="task3" />
    <sequenceFlow id="flow5" name="No" sourceRef="gw1" targetRef="end1" />
    <sequenceFlow id="flow6" sourceRef="task3" targetRef="gw2" />
    <sequenceFlow id="flow7" name="Yes" sourceRef="gw2" targetRef="task4" />
    <sequenceFlow id="flow8" name="No" sourceRef="gw2" targetRef="end2" />
    <sequenceFlow id="flow9" sourceRef="task4" targetRef="task5" />
    <sequenceFlow id="flow10" sourceRef="task5" targetRef="task6" />
    <sequenceFlow id="flow11" sourceRef="task6" targetRef="task7" />
    <sequenceFlow id="flow12" sourceRef="task7" targetRef="gw3" />
    <sequenceFlow id="flow13" name="Yes" sourceRef="gw3" targetRef="task8" />
    <sequenceFlow id="flow14" name="No" sourceRef="gw3" targetRef="gw4" />
    <sequenceFlow id="flow15" sourceRef="task8" targetRef="end3" />
    <sequenceFlow id="flow16" name="Yes" sourceRef="gw4" targetRef="task6" />
    <sequenceFlow id="flow17" name="No" sourceRef="gw4" targetRef="task9" />
    <sequenceFlow id="flow18" sourceRef="task9" targetRef="end4" />
  </process>
  <bpmndi:BPMNDiagram id="BPMNDiagram_1">
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===== Key Principles =====

  * **Voluntary**: All parties must agree to participate; any party can withdraw at any time
  * **Non-binding**: The mediator cannot impose a solution
  * **Confidential**: Mediation discussions should not be used against parties elsewhere
  * **Good faith**: All participants are expected to engage constructively

===== When Mediation is Appropriate =====

  * Complex content disputes involving multiple issues or policies
  * Disputes where informal methods and DRN have been tried
  * Situations where parties are willing to work toward compromise
  * Cases that do not involve serious conduct issues (those go to ArbCom)

===== Related =====

  * [[wikipedia_dr_noticeboard|Dispute Resolution Noticeboard]] - Previous step
  * [[wikipedia_dr_arbitration|Arbitration (ArbCom)]] - Next escalation level
  * [[wikipedia_dispute_resolution|Wikipedia Dispute Resolution Overview]]