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====== Request public records from a North Carolina custodian ======

**North Carolina · How do I request public records?** · state model checked by Claude · quality 1.00

//Generated by [[https://github.com/alibama/lexflow|lexflow]] from the state statutes (open-us-law, government publisher text) and checked by Claude: every quoted phrase was matched word for word against the statute text, and the process passed the BPMN/DMN schemas, bpmnlint and a Petri-net soundness check. Information, not legal advice.//

**Governing law:** [[https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.html|N.C. Gen. Stat. § 132-6]] — Inspection, examination and copies of public records.

===== Process map =====

<bpmnio type="bpmn">
<?xml version='1.0' encoding='UTF-8'?>
<bpmn:definitions xmlns:bpmn="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:lex="https://lexipedia.xyz/ns/lex/1.0" xmlns:spiffworkflow="http://spiffworkflow.org/bpmn/schema/1.0/core" xmlns:camunda="http://camunda.org/schema/1.0/bpmn" id="defs_nc_records" name="Request public records from a North Carolina custodian" targetNamespace="https://lexipedia.xyz/ns/process/nc_records" exporter="lexflow" exporterVersion="0.3.0">
  <bpmn:message id="msg_request_inspection_or_copies_no_motive_needed" name="Request inspection or copies; no motive needed"/>
  <bpmn:message id="msg_submit_database_request_in_writing_if_required" name="Submit database request in writing if required"/>
  <bpmn:message id="msg_permit_inspection_at_reasonable_times" name="Permit inspection at reasonable times"/>
  <bpmn:message id="msg_ask_state_cio_to_mediate_fee" name="Ask State CIO to mediate fee"/>
  <bpmn:message id="msg_furnish_copies_as_promptly_as_possible" name="Furnish copies as promptly as possible"/>
  <bpmn:message id="msg_explain_the_basis_for_the_denial" name="Explain the basis for the denial"/>
  <bpmn:message id="msg_put_denial_explanation_in_writing_on_request" name="Put denial explanation in writing on request"/>
  <bpmn:message id="msg_disclose_project_records_once_withholding_ends" name="Disclose project records once withholding ends"/>
  <bpmn:message id="msg_apply_to_court_for_order_compelling_disclosure" name="Apply to court for order compelling disclosure"/>
  <bpmn:message id="msg_file_request_for_mediation_with_clerk" name="File request for mediation with clerk"/>
  <bpmn:message id="msg_inform_mediator_of_parties_written_waiver" name="Inform mediator of parties' written waiver"/>
  <bpmn:message id="msg_conduct_mediation_under_mediated_settlement_rules" name="Conduct mediation under mediated-settlement rules"/>
  <bpmn:message id="msg_file_certification_that_mediation_concluded" name="File certification that mediation concluded"/>
  <bpmn:message id="msg_set_action_for_immediate_priority_hearing" name="Set action for immediate, priority hearing"/>
  <bpmn:message id="msg_rule_on_order_compelling_disclosure" name="Rule on order compelling disclosure"/>
  <bpmn:message id="msg_rule_on_attorneys_fees" name="Rule on attorneys' fees"/>
  <bpmn:collaboration id="collab_nc_records" name="Request public records from a North Carolina custodian">
    <bpmn:documentation textFormat="text/plain">Any person asks a custodian of North Carolina public records to inspect, examine or copy them</bpmn:documentation>
    <bpmn:extensionElements>
      <lex:model id="nc-records" jurisdiction="nc" jurisdictionName="North Carolina" reviewStatus="draft" method="gold-manual">
        <lex:gap>No fixed response deadline: § 132-6(a) requires copies to be furnished "as promptly as possible" and § 132-6.2(c) requires custodians to respond "as promptly as possible", so the respond, permit_inspection and furnish_copies steps carry no timer. Nothing in these sections says that silence or delay counts as a denial; there is no deemed-denial route. Whether unreasonable delay is a denial of access for § 132-9 purposes is left to the courts.</lex:gap>
        <lex:gap>Request form: the sections require no written request, no particular form and no statement of purpose (§ 132-6(b)); only requests for copies of computer databases may be required in writing (§ 132-6.2(c)). The requester may choose any medium the agency is capable of providing and may ask for certified or uncertified copies (§ 132-6.2(a), (b)); these elections are part of submit_request rather than separate steps.</lex:gap>
        <lex:gap>Written denial: the only express duty to explain a denial, and to reduce the explanation to writing if asked, is in § 132-6.2(c), whose sentences follow and on their face concern requests for copies of computer databases. The model applies explain_denial and put_in_writing to every denial; for other requests the text states no explanation duty.</lex:gap>
        <lex:gap>Inspection or copies: the response_type table sends a granted request either to permit_inspection or, when the requester asks for copies (copies_requested), to collect_fees and furnish_copies. A requester who wants to inspect and also obtain copies follows the copies path; the statute treats both as rights under § 132-6(a) and does not make them exclusive.</lex:gap>
        <lex:gap>Grounds for denial: the response_type table covers only the grounds in these sections (business-project and qualifying-site records under § 132-6(d) and (d1), online availability under (a1), and commingled confidential information under (c), which can never justify a denial). Records made confidential by other statutes, the act's definition of public records (§ 132-1) and its other exemptions are outside these sections and not modelled; such a denial would follow the explain_denial path.</lex:gap>
        <lex:gap>Business-project records (§ 132-6(d)): once the commitment is announced or the business decides not to proceed, the agency must disclose within 25 business days; for qualifying sites ((d1)) the same 25 business days run once the site is acquired, optioned or found unsuitable; for Department of Commerce records with discretionary incentives ((d)(4)) the period is 25 days from the date of announcement. The timer shows only the 25-business-day figure, and the statute does not state the consequence of missing it (consequence 'unstated'). Department of Commerce records for projects without incentive requests that locate in the State are never disclosed ((d)(2)). Local government records need not be disclosed until a specific location is selected. disclose_announced is shown as an exclusive alternative to going to court, although in practice the requester could do both.</lex:gap>
        <lex:gap>Fees: inspection itself carries no fee in these sections, so permit_inspection follows respond directly while only the copies path passes through collect_fees; copies are furnished "upon payment of any fees as may be prescribed by law". Fee mediation by the State Chief Information Officer is an optional side route; the statute does not say whether it suspends the request or what the mediation produces, so the path ends at the referral. A voluntarily created or compiled record may carry a negotiated charge (§ 132-6.2(e)); the agency need not create or compile records, convert records to electronic form, or answer outside usual business hours (§ 132-6.2(d), (e)).</lex:gap>
        <lex:gap>Mediation (G.S. 7A-38.3E): after filing a civil action the requester must initiate mediation by filing a request with the clerk no later than 30 days from the filing of responsive pleadings ((b)); the timer runs from responsive pleadings, which the model does not show as a step. The statute does not say what happens if the 30 days pass; the route to no_jurisdiction (consequence 'action-invalid') is an inference from § 132-9(a), which gives the court jurisdiction to issue orders only "if the person has complied with G.S. 7A-38.3E". Not modelled: the request form prescribed by the Administrative Office of the Courts and service by certified mail, mediator selection or appointment by the senior resident superior court judge ((c)), no costs if all parties waive before the first meeting ((e)), the outcomes the certification records (agreement, impasse, failure to attend) ((f)), tolling of time periods from the request until 30 days after the mediation concludes ((g)), and voluntary mediation before any suit ((a)), after which the requester may still sue. Under (h) the requester may seek injunctive or other relief, including production, before any scheduled mediation; the model places the hearing after the mediator's certification, although § 132-9(a) sets the action down for immediate hearing.</lex:gap>
        <lex:gap>Court action (§ 132-9): when withholding rests on § 132-6(d), the custodian bears the burden of showing disclosure would frustrate the purpose of attracting the project ((b)). The court's ruling on disclosure (rule_on_disclosure) is the input disclosure_compelled to the attorney_fees table applied in rule_on_fees; a ruling against disclosure ends at the generated 'not disclosure compelled' end. The last attorney_fees rule (no fees when disclosure is not compelled and the action was not in bad faith or frivolous) is a negative inference: § 132-9(c) shifts fees only in an action "in which a party successfully compels the disclosure" and (d) only for bad-faith or frivolous actions, and no text expressly says that each side bears its own fees. Fees ordered paid personally by an employee or official who knowingly violated the Article, the advice-of-counsel bar to such orders ((c)), and the public-hospital exception ((e)) are not modelled as rules.</lex:gap>
        <lex:gap>Fragile records may be subject to reasonable preservation restrictions (§ 132-6(f)), and an agency that holds other agencies' records only for storage, safekeeping or data processing is not their custodian (§ 132-6(a)); requests go to the agency that is the custodian. This is the North Carolina state process; it covers counties, cities and other North Carolina public agencies, and local portals or forms are not part of the statute.</lex:gap>
        <lex:actor id="requester" name="Requester (any person)" kind="private-party"/>
        <lex:actor id="custodian" name="Custodian of the public records (public agency)" kind="public-body"/>
        <lex:actor id="state_cio" name="State Chief Information Officer or designee" kind="other-government"/>
        <lex:actor id="court" name="Appropriate division of the General Court of Justice" kind="court"/>
        <lex:actor id="clerk" name="Clerk of superior court" kind="court"/>
        <lex:actor id="mediator" name="Mediator certified by the Dispute Resolution Commission" kind="private-party"/>
      </lex:model>
    </bpmn:extensionElements>
    <bpmn:participant id="p_agency" name="Custodian of the public records (public agency)" processRef="proc_nc_records">
      <bpmn:extensionElements>
        <lex:actor ref="custodian"/>
      </bpmn:extensionElements>
    </bpmn:participant>
    <bpmn:participant id="p_requester" name="Requester (any person)">
      <bpmn:extensionElements>
        <lex:actor ref="requester"/>
      </bpmn:extensionElements>
    </bpmn:participant>
    <bpmn:participant id="p_court" name="Appropriate division of the General Court of Justice">
      <bpmn:extensionElements>
        <lex:actor ref="court"/>
      </bpmn:extensionElements>
    </bpmn:participant>
    <bpmn:participant id="p_clerk" name="Clerk of superior court">
      <bpmn:extensionElements>
        <lex:actor ref="clerk"/>
      </bpmn:extensionElements>
    </bpmn:participant>
    <bpmn:participant id="p_mediator" name="Mediator certified by the Dispute Resolution Commission">
      <bpmn:extensionElements>
        <lex:actor ref="mediator"/>
      </bpmn:extensionElements>
    </bpmn:participant>
    <bpmn:messageFlow id="mf_submit_request" name="Request inspection or copies; no motive needed" sourceRef="p_requester" targetRef="submit_request"/>
    <bpmn:messageFlow id="mf_write_database_request" name="Submit database request in writing if required" sourceRef="p_requester" targetRef="write_database_request"/>
    <bpmn:messageFlow id="mf_permit_inspection" name="Permit inspection at reasonable times" sourceRef="permit_inspection" targetRef="p_requester"/>
    <bpmn:messageFlow id="mf_request_fee_mediation" name="Ask State CIO to mediate fee" sourceRef="p_requester" targetRef="request_fee_mediation"/>
    <bpmn:messageFlow id="mf_furnish_copies" name="Furnish copies as promptly as possible" sourceRef="furnish_copies" targetRef="p_requester"/>
    <bpmn:messageFlow id="mf_explain_denial" name="Explain the basis for the denial" sourceRef="explain_denial" targetRef="p_requester"/>
    <bpmn:messageFlow id="mf_put_in_writing" name="Put denial explanation in writing on request" sourceRef="put_in_writing" targetRef="p_requester"/>
    <bpmn:messageFlow id="mf_disclose_announced" name="Disclose project records once withholding ends" sourceRef="disclose_announced" targetRef="p_requester"/>
    <bpmn:messageFlow id="mf_apply_to_court" name="Apply to court for order compelling disclosure" sourceRef="p_requester" targetRef="apply_to_court"/>
    <bpmn:messageFlow id="mf_initiate_mediation" name="File request for mediation with clerk" sourceRef="p_requester" targetRef="initiate_mediation"/>
    <bpmn:messageFlow id="mf_waive_mediation" name="Inform mediator of parties' written waiver" sourceRef="p_requester" targetRef="waive_mediation"/>
    <bpmn:messageFlow id="mf_conduct_mediation" name="Conduct mediation under mediated-settlement rules" sourceRef="p_mediator" targetRef="conduct_mediation"/>
    <bpmn:messageFlow id="mf_certify_mediation" name="File certification that mediation concluded" sourceRef="p_mediator" targetRef="certify_mediation"/>
    <bpmn:messageFlow id="mf_hear_action" name="Set action for immediate, priority hearing" sourceRef="p_court" targetRef="hear_action"/>
    <bpmn:messageFlow id="mf_rule_on_disclosure" name="Rule on order compelling disclosure" sourceRef="p_court" targetRef="rule_on_disclosure"/>
    <bpmn:messageFlow id="mf_rule_on_fees" name="Rule on attorneys' fees" sourceRef="p_court" targetRef="rule_on_fees"/>
  </bpmn:collaboration>
  <bpmn:process id="proc_nc_records" name="Request public records from a North Carolina custodian" isExecutable="true">
    <bpmn:laneSet id="proc_nc_records_lanes">
      <bpmn:lane id="ln_custodian" name="Custodian of the public records (public agency)">
        <bpmn:extensionElements>
          <lex:actor ref="custodian"/>
        </bpmn:extensionElements>
        <bpmn:flowNodeRef>start</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>submit_request</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>write_database_request</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>respond</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>permit_inspection</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>collect_fees</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>furnish_copies</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>explain_denial</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>put_in_writing</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>disclose_announced</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>disclose_announced_deadline</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>disclose_announced_deadline_end</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>apply_to_court</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>initiate_mediation_wait</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>initiate_mediation</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>initiate_mediation_timeout</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>waive_mediation</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>conduct_mediation</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>certify_mediation</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>hear_action</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>rule_on_disclosure</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>rule_on_fees</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>satisfied_online</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>fee_dispute_mediated</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>records_released</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>disclosure_ordered</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>no_jurisdiction</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>respond_join</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>apply_to_court_join</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>certify_mediation_join</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>records_released_join</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>submit_request_gw</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>respond_gw</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>collect_fees_gw</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>explain_denial_gw</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>initiate_mediation_gw</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>rule_on_fees_gw</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>rule_on_fees_not_disclosure_ordered</bpmn:flowNodeRef>
      </bpmn:lane>
      <bpmn:lane id="ln_state_cio" name="State Chief Information Officer or designee">
        <bpmn:extensionElements>
          <lex:actor ref="state_cio"/>
        </bpmn:extensionElements>
        <bpmn:flowNodeRef>request_fee_mediation</bpmn:flowNodeRef>
      </bpmn:lane>
    </bpmn:laneSet>
    <bpmn:startEvent id="start" name="Any person asks a custodian of North Carolina public records">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6(a): “Every custodian of public records shall permit any record in the custodian's custody to be inspected and examined”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6(a)" section="132-6" subsection="a" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.html">
            <lex:quote>Every custodian of public records shall permit any record in the custodian's custody to be inspected and examined</lex:quote>
          </lex:source>
        </lex:grounding>
      </bpmn:extensionElements>
      <bpmn:outgoing>sf8</bpmn:outgoing>
    </bpmn:startEvent>
    <bpmn:intermediateCatchEvent id="submit_request" name="Request inspection or copies; no motive needed">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6(b): “No person requesting to inspect and examine public records, or to obtain copies thereof, shall be required to disclose the purpose or motive for the request.”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6(b)" section="132-6" subsection="b" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.html">
            <lex:quote>No person requesting to inspect and examine public records, or to obtain copies thereof, shall be required to disclose the purpose or motive for the request.</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="right" bearer="requester"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf8</bpmn:incoming>
      <bpmn:outgoing>sf9</bpmn:outgoing>
      <bpmn:messageEventDefinition id="submit_request_def" messageRef="msg_request_inspection_or_copies_no_motive_needed"/>
    </bpmn:intermediateCatchEvent>
    <bpmn:intermediateCatchEvent id="write_database_request" name="Submit database request in writing if required">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6.2(c): “Persons requesting copies of computer databases may be required to make or submit such requests in writing.”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6.2(c)" section="132-6.2" subsection="c" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.2.html">
            <lex:quote>Persons requesting copies of computer databases may be required to make or submit such requests in writing.</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="obligation" bearer="requester"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf10</bpmn:incoming>
      <bpmn:outgoing>sf12</bpmn:outgoing>
      <bpmn:messageEventDefinition id="write_database_request_def" messageRef="msg_submit_database_request_in_writing_if_required"/>
    </bpmn:intermediateCatchEvent>
    <bpmn:businessRuleTask id="respond" name="Respond to request as promptly as possible" camunda:decisionRef="response_type">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6.2(c): “Custodians of public records shall respond to all such requests as promptly as possible.”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6.2(c)" section="132-6.2" subsection="c" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.2.html">
            <lex:quote>Custodians of public records shall respond to all such requests as promptly as possible.</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="obligation" bearer="custodian"/>
        <spiffworkflow:calledDecisionId>response_type</spiffworkflow:calledDecisionId>
      </bpmn:extensionElements>
      <bpmn:incoming>sf4</bpmn:incoming>
      <bpmn:outgoing>sf13</bpmn:outgoing>
    </bpmn:businessRuleTask>
    <bpmn:sendTask id="permit_inspection" name="Permit inspection at reasonable times" messageRef="msg_permit_inspection_at_reasonable_times">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6(a): “shall permit any record in the custodian's custody to be inspected and examined at reasonable times and under reasonable supervision by any person”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6(a)" section="132-6" subsection="a" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.html">
            <lex:quote>shall permit any record in the custodian's custody to be inspected and examined at reasonable times and under reasonable supervision by any person</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="obligation" bearer="custodian"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf14</bpmn:incoming>
      <bpmn:outgoing>sf36</bpmn:outgoing>
    </bpmn:sendTask>
    <bpmn:businessRuleTask id="collect_fees" name="Collect copy fees as allowed by law" camunda:decisionRef="fee_basis">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6.2(a): “The public agency may assess different fees for different media as prescribed by law.”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6.2(a)" section="132-6.2" subsection="a" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.2.html">
            <lex:quote>The public agency may assess different fees for different media as prescribed by law.</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="permission" bearer="custodian"/>
        <spiffworkflow:calledDecisionId>fee_basis</spiffworkflow:calledDecisionId>
      </bpmn:extensionElements>
      <bpmn:incoming>sf15</bpmn:incoming>
      <bpmn:outgoing>sf18</bpmn:outgoing>
    </bpmn:businessRuleTask>
    <bpmn:intermediateCatchEvent id="request_fee_mediation" name="Ask State CIO to mediate fee">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6.2(b): “If anyone requesting public information from any public agency is charged a fee that the requester believes to be unfair or unreasonable”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6.2(b)" section="132-6.2" subsection="b" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.2.html">
            <lex:quote>If anyone requesting public information from any public agency is charged a fee that the requester believes to be unfair or unreasonable</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="permission" bearer="requester"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf19</bpmn:incoming>
      <bpmn:outgoing>sf35</bpmn:outgoing>
      <bpmn:messageEventDefinition id="request_fee_mediation_def" messageRef="msg_ask_state_cio_to_mediate_fee"/>
    </bpmn:intermediateCatchEvent>
    <bpmn:sendTask id="furnish_copies" name="Furnish copies as promptly as possible" messageRef="msg_furnish_copies_as_promptly_as_possible">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6(a): “shall, as promptly as possible, furnish copies thereof upon payment of any fees as may be prescribed by law”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6(a)" section="132-6" subsection="a" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.html">
            <lex:quote>shall, as promptly as possible, furnish copies thereof upon payment of any fees as may be prescribed by law</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="obligation" bearer="custodian"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf20</bpmn:incoming>
      <bpmn:outgoing>sf37</bpmn:outgoing>
    </bpmn:sendTask>
    <bpmn:sendTask id="explain_denial" name="Explain the basis for the denial" messageRef="msg_explain_the_basis_for_the_denial">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6.2(c): “If the request is denied, the denial shall be accompanied by an explanation of the basis for the denial.”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6.2(c)" section="132-6.2" subsection="c" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.2.html">
            <lex:quote>If the request is denied, the denial shall be accompanied by an explanation of the basis for the denial.</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="obligation" bearer="custodian"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf16</bpmn:incoming>
      <bpmn:outgoing>sf21</bpmn:outgoing>
    </bpmn:sendTask>
    <bpmn:sendTask id="put_in_writing" name="Put denial explanation in writing on request" messageRef="msg_put_denial_explanation_in_writing_on_request">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6.2(c): “If asked to do so, the person denying the request shall, as promptly as possible, reduce the explanation for the denial to writing.”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6.2(c)" section="132-6.2" subsection="c" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.2.html">
            <lex:quote>If asked to do so, the person denying the request shall, as promptly as possible, reduce the explanation for the denial to writing.</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="obligation" bearer="custodian"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf22</bpmn:incoming>
      <bpmn:outgoing>sf25</bpmn:outgoing>
    </bpmn:sendTask>
    <bpmn:sendTask id="disclose_announced" name="Disclose project records once withholding ends" messageRef="msg_disclose_project_records_once_withholding_ends">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6(d): “Once the provisions of this subsection no longer apply, the agency shall disclose as soon as practicable”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6(d)" section="132-6" subsection="d" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.html">
            <lex:quote>Once the provisions of this subsection no longer apply, the agency shall disclose as soon as practicable</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="obligation" bearer="custodian"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf23</bpmn:incoming>
      <bpmn:outgoing>sf38</bpmn:outgoing>
    </bpmn:sendTask>
    <bpmn:boundaryEvent id="disclose_announced_deadline" name="25 business days" attachedToRef="disclose_announced" cancelActivity="true">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6(d): “the agency shall disclose as soon as practicable, and within 25 business days, public records requested for the announced project”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6(d)" section="132-6" subsection="d" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.html">
            <lex:quote>the agency shall disclose as soon as practicable, and within 25 business days, public records requested for the announced project</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:deadline kind="duration" value="P25D" anchor="Once the provisions of this subsection no longer apply" strict="true"/>
      </bpmn:extensionElements>
      <bpmn:outgoing>sf1</bpmn:outgoing>
      <bpmn:timerEventDefinition id="disclose_announced_deadline_def">
        <bpmn:timeDuration xsi:type="bpmn:tFormalExpression">P25D</bpmn:timeDuration>
      </bpmn:timerEventDefinition>
    </bpmn:boundaryEvent>
    <bpmn:endEvent id="disclose_announced_deadline_end" name="Deadline missed: Disclose project records once withholding e">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6(d) [implied]: “the agency shall disclose as soon as practicable, and within 25 business days, public records requested for the announced project”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6(d)" section="132-6" subsection="d" code="N.C. Gen. Stat." jurisdiction="nc" grounding="implied" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.html">
            <lex:quote>the agency shall disclose as soon as practicable, and within 25 business days, public records requested for the announced project</lex:quote>
          </lex:source>
        </lex:grounding>
      </bpmn:extensionElements>
      <bpmn:incoming>sf1</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:intermediateCatchEvent id="apply_to_court" name="Apply to court for order compelling disclosure">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-9(a): “Any person who is denied access to public records for purposes of inspection and examination, or who is denied copies of public records, may apply to the appropriate division of the General Court of Justice for an order compelling disclosure or copying”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-9(a)" section="132-9" subsection="a" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-9.html">
            <lex:quote>Any person who is denied access to public records for purposes of inspection and examination, or who is denied copies of public records, may apply to the appropriate division of the General Court of Justice for an order compelling disclosure or copying</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="right" bearer="requester"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf5</bpmn:incoming>
      <bpmn:outgoing>sf26</bpmn:outgoing>
      <bpmn:messageEventDefinition id="apply_to_court_def" messageRef="msg_apply_to_court_for_order_compelling_disclosure"/>
    </bpmn:intermediateCatchEvent>
    <bpmn:eventBasedGateway id="initiate_mediation_wait" name="File request for mediation with clerk in time?" instantiate="false" eventGatewayType="Exclusive" gatewayDirection="Diverging">
      <bpmn:incoming>sf26</bpmn:incoming>
      <bpmn:outgoing>sf2</bpmn:outgoing>
      <bpmn:outgoing>sf3</bpmn:outgoing>
    </bpmn:eventBasedGateway>
    <bpmn:intermediateCatchEvent id="initiate_mediation" name="File request for mediation with clerk">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 7A-38.3E(b): “Subsequent to filing a civil action under Chapter 132 of the General Statutes, a person shall initiate mediation pursuant to this section.”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 7A-38.3E(b)" section="7A-38.3E" subsection="b" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_7A/GS_7A-38.3E.html">
            <lex:quote>Subsequent to filing a civil action under Chapter 132 of the General Statutes, a person shall initiate mediation pursuant to this section.</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="obligation" bearer="requester"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf2</bpmn:incoming>
      <bpmn:outgoing>sf27</bpmn:outgoing>
      <bpmn:messageEventDefinition id="initiate_mediation_def" messageRef="msg_file_request_for_mediation_with_clerk"/>
    </bpmn:intermediateCatchEvent>
    <bpmn:intermediateCatchEvent id="initiate_mediation_timeout" name="30 days pass">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 7A-38.3E(b): “Such mediation shall be initiated no later than 30 days from the filing of responsive pleadings with the clerk in the county where the action is filed.”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 7A-38.3E(b)" section="7A-38.3E" subsection="b" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_7A/GS_7A-38.3E.html">
            <lex:quote>Such mediation shall be initiated no later than 30 days from the filing of responsive pleadings with the clerk in the county where the action is filed.</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:deadline kind="duration" value="P30D" anchor="the filing of responsive pleadings" strict="true"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf3</bpmn:incoming>
      <bpmn:outgoing>sf42</bpmn:outgoing>
      <bpmn:timerEventDefinition id="initiate_mediation_timeout_def">
        <bpmn:timeDuration xsi:type="bpmn:tFormalExpression">P30D</bpmn:timeDuration>
      </bpmn:timerEventDefinition>
    </bpmn:intermediateCatchEvent>
    <bpmn:intermediateCatchEvent id="waive_mediation" name="Inform mediator of parties' written waiver">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 7A-38.3E(e): “The parties to the dispute may waive the mediation required by this section by informing the mediator of the parties' waiver in writing.”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 7A-38.3E(e)" section="7A-38.3E" subsection="e" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_7A/GS_7A-38.3E.html">
            <lex:quote>The parties to the dispute may waive the mediation required by this section by informing the mediator of the parties' waiver in writing.</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="permission" bearer="requester"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf28</bpmn:incoming>
      <bpmn:outgoing>sf30</bpmn:outgoing>
      <bpmn:messageEventDefinition id="waive_mediation_def" messageRef="msg_inform_mediator_of_parties_written_waiver"/>
    </bpmn:intermediateCatchEvent>
    <bpmn:intermediateCatchEvent id="conduct_mediation" name="Conduct mediation under mediated-settlement rules">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 7A-38.3E(d): “mediation under this section shall be conducted in accordance with the provisions for mediated settlement of civil cases in G.S. 7A-38.1 and G.S. 7A-38.2”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 7A-38.3E(d)" section="7A-38.3E" subsection="d" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_7A/GS_7A-38.3E.html">
            <lex:quote>mediation under this section shall be conducted in accordance with the provisions for mediated settlement of civil cases in G.S. 7A-38.1 and G.S. 7A-38.2</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="obligation" bearer="mediator"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf29</bpmn:incoming>
      <bpmn:outgoing>sf31</bpmn:outgoing>
      <bpmn:messageEventDefinition id="conduct_mediation_def" messageRef="msg_conduct_mediation_under_mediated_settlement_rules"/>
    </bpmn:intermediateCatchEvent>
    <bpmn:intermediateCatchEvent id="certify_mediation" name="File certification that mediation concluded">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 7A-38.3E(f): “Immediately upon a waiver of mediation under subsection (e) of this section or upon the conclusion of mediation, the mediator shall prepare a certification stating the date on which the mediation was concluded”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 7A-38.3E(f)" section="7A-38.3E" subsection="f" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_7A/GS_7A-38.3E.html">
            <lex:quote>Immediately upon a waiver of mediation under subsection (e) of this section or upon the conclusion of mediation, the mediator shall prepare a certification stating the date on which the mediation was concluded</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="obligation" bearer="mediator"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf6</bpmn:incoming>
      <bpmn:outgoing>sf32</bpmn:outgoing>
      <bpmn:messageEventDefinition id="certify_mediation_def" messageRef="msg_file_certification_that_mediation_concluded"/>
    </bpmn:intermediateCatchEvent>
    <bpmn:intermediateCatchEvent id="hear_action" name="Set action for immediate, priority hearing">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-9(a): “Actions brought pursuant to this section shall be set down for immediate hearing, and subsequent proceedings in such actions shall be accorded priority by the trial and appellate courts.”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-9(a)" section="132-9" subsection="a" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-9.html">
            <lex:quote>Actions brought pursuant to this section shall be set down for immediate hearing, and subsequent proceedings in such actions shall be accorded priority by the trial and appellate courts.</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="obligation" bearer="court"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf32</bpmn:incoming>
      <bpmn:outgoing>sf33</bpmn:outgoing>
      <bpmn:messageEventDefinition id="hear_action_def" messageRef="msg_set_action_for_immediate_priority_hearing"/>
    </bpmn:intermediateCatchEvent>
    <bpmn:intermediateCatchEvent id="rule_on_disclosure" name="Rule on order compelling disclosure">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-9(a): “the court shall have jurisdiction to issue such orders”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-9(a)" section="132-9" subsection="a" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-9.html">
            <lex:quote>the court shall have jurisdiction to issue such orders</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="obligation" bearer="court"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf33</bpmn:incoming>
      <bpmn:outgoing>sf34</bpmn:outgoing>
      <bpmn:messageEventDefinition id="rule_on_disclosure_def" messageRef="msg_rule_on_order_compelling_disclosure"/>
    </bpmn:intermediateCatchEvent>
    <bpmn:intermediateCatchEvent id="rule_on_fees" name="Rule on attorneys' fees">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-9(c): “the court shall allow a party seeking disclosure of public records who substantially prevails to recover its reasonable attorneys' fees”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-9(c)" section="132-9" subsection="c" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-9.html">
            <lex:quote>the court shall allow a party seeking disclosure of public records who substantially prevails to recover its reasonable attorneys' fees</lex:quote>
          </lex:source>
        </lex:grounding>
        <lex:norm modality="obligation" bearer="court"/>
      </bpmn:extensionElements>
      <bpmn:incoming>sf34</bpmn:incoming>
      <bpmn:outgoing>sf40</bpmn:outgoing>
      <bpmn:messageEventDefinition id="rule_on_fees_def" messageRef="msg_rule_on_attorneys_fees"/>
    </bpmn:intermediateCatchEvent>
    <bpmn:endEvent id="satisfied_online" name="Request satisfied by records available online">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6(a1): “A public agency or custodian may satisfy the requirements in subsection (a) of this section by making public records available online”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6(a1)" section="132-6" subsection="a1" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.html">
            <lex:quote>A public agency or custodian may satisfy the requirements in subsection (a) of this section by making public records available online</lex:quote>
          </lex:source>
        </lex:grounding>
      </bpmn:extensionElements>
      <bpmn:incoming>sf17</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:endEvent id="fee_dispute_mediated" name="Fee dispute referred to the State CIO for mediation">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6.2(b): “the requester may ask the State Chief Information Officer or his designee to mediate the dispute”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6.2(b)" section="132-6.2" subsection="b" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.2.html">
            <lex:quote>the requester may ask the State Chief Information Officer or his designee to mediate the dispute</lex:quote>
          </lex:source>
        </lex:grounding>
      </bpmn:extensionElements>
      <bpmn:incoming>sf35</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:endEvent id="records_released" name="Records inspected or copies provided">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-6.2(c): “If the request is granted, the copies shall be provided as soon as reasonably possible.”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-6.2(c)" section="132-6.2" subsection="c" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-6.2.html">
            <lex:quote>If the request is granted, the copies shall be provided as soon as reasonably possible.</lex:quote>
          </lex:source>
        </lex:grounding>
      </bpmn:extensionElements>
      <bpmn:incoming>sf7</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:endEvent id="disclosure_ordered" name="Court orders disclosure or copying">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-9(c): “In any action brought pursuant to this section in which a party successfully compels the disclosure of public records”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-9(c)" section="132-9" subsection="c" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-9.html">
            <lex:quote>In any action brought pursuant to this section in which a party successfully compels the disclosure of public records</lex:quote>
          </lex:source>
        </lex:grounding>
      </bpmn:extensionElements>
      <bpmn:incoming>sf41</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:endEvent id="no_jurisdiction" name="Mediation not initiated in time; court lacks jurisdiction to">
      <bpmn:documentation textFormat="text/plain">N.C. Gen. Stat. § 132-9(a): “the court shall have jurisdiction to issue such orders if the person has complied with G.S. 7A-38.3E”</bpmn:documentation>
      <bpmn:extensionElements>
        <lex:grounding>
          <lex:source citation="N.C. Gen. Stat. § 132-9(a)" section="132-9" subsection="a" code="N.C. Gen. Stat." jurisdiction="nc" grounding="explicit" url="https://www.ncleg.gov/EnactedLegislation/Statutes/HTML/BySection/Chapter_132/GS_132-9.html">
            <lex:quote>the court shall have jurisdiction to issue such orders if the person has complied with G.S. 7A-38.3E</lex:quote>
          </lex:source>
        </lex:grounding>
      </bpmn:extensionElements>
      <bpmn:incoming>sf42</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:exclusiveGateway id="respond_join" gatewayDirection="Converging">
      <bpmn:incoming>sf11</bpmn:incoming>
      <bpmn:incoming>sf12</bpmn:incoming>
      <bpmn:outgoing>sf4</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:exclusiveGateway id="apply_to_court_join" gatewayDirection="Converging">
      <bpmn:incoming>sf24</bpmn:incoming>
      <bpmn:incoming>sf25</bpmn:incoming>
      <bpmn:outgoing>sf5</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:exclusiveGateway id="certify_mediation_join" gatewayDirection="Converging">
      <bpmn:incoming>sf30</bpmn:incoming>
      <bpmn:incoming>sf31</bpmn:incoming>
      <bpmn:outgoing>sf6</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:exclusiveGateway id="records_released_join" gatewayDirection="Converging">
      <bpmn:incoming>sf36</bpmn:incoming>
      <bpmn:incoming>sf37</bpmn:incoming>
      <bpmn:incoming>sf38</bpmn:incoming>
      <bpmn:outgoing>sf7</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:exclusiveGateway id="submit_request_gw" name="Which path?" default="sf11" gatewayDirection="Diverging">
      <bpmn:incoming>sf9</bpmn:incoming>
      <bpmn:outgoing>sf10</bpmn:outgoing>
      <bpmn:outgoing>sf11</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:exclusiveGateway id="respond_gw" name="Which path?" gatewayDirection="Diverging">
      <bpmn:incoming>sf13</bpmn:incoming>
      <bpmn:outgoing>sf14</bpmn:outgoing>
      <bpmn:outgoing>sf15</bpmn:outgoing>
      <bpmn:outgoing>sf16</bpmn:outgoing>
      <bpmn:outgoing>sf17</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:exclusiveGateway id="collect_fees_gw" name="Which path?" default="sf20" gatewayDirection="Diverging">
      <bpmn:incoming>sf18</bpmn:incoming>
      <bpmn:outgoing>sf19</bpmn:outgoing>
      <bpmn:outgoing>sf20</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:exclusiveGateway id="explain_denial_gw" name="Which path?" default="sf24" gatewayDirection="Diverging">
      <bpmn:incoming>sf21</bpmn:incoming>
      <bpmn:outgoing>sf22</bpmn:outgoing>
      <bpmn:outgoing>sf23</bpmn:outgoing>
      <bpmn:outgoing>sf24</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:exclusiveGateway id="initiate_mediation_gw" name="Which path?" default="sf29" gatewayDirection="Diverging">
      <bpmn:incoming>sf27</bpmn:incoming>
      <bpmn:outgoing>sf28</bpmn:outgoing>
      <bpmn:outgoing>sf29</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:exclusiveGateway id="rule_on_fees_gw" name="disclosure compelled?" default="sf39" gatewayDirection="Diverging">
      <bpmn:incoming>sf40</bpmn:incoming>
      <bpmn:outgoing>sf41</bpmn:outgoing>
      <bpmn:outgoing>sf39</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:endEvent id="rule_on_fees_not_disclosure_ordered" name="Not disclosure compelled">
      <bpmn:incoming>sf39</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:sequenceFlow id="sf1" sourceRef="disclose_announced_deadline" targetRef="disclose_announced_deadline_end"/>
    <bpmn:sequenceFlow id="sf2" sourceRef="initiate_mediation_wait" targetRef="initiate_mediation"/>
    <bpmn:sequenceFlow id="sf3" sourceRef="initiate_mediation_wait" targetRef="initiate_mediation_timeout"/>
    <bpmn:sequenceFlow id="sf4" sourceRef="respond_join" targetRef="respond"/>
    <bpmn:sequenceFlow id="sf5" sourceRef="apply_to_court_join" targetRef="apply_to_court"/>
    <bpmn:sequenceFlow id="sf6" sourceRef="certify_mediation_join" targetRef="certify_mediation"/>
    <bpmn:sequenceFlow id="sf7" sourceRef="records_released_join" targetRef="records_released"/>
    <bpmn:sequenceFlow id="sf8" sourceRef="start" targetRef="submit_request"/>
    <bpmn:sequenceFlow id="sf9" sourceRef="submit_request" targetRef="submit_request_gw"/>
    <bpmn:sequenceFlow id="sf10" name="database copies requested" sourceRef="submit_request_gw" targetRef="write_database_request">
      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">database_copies_requested</bpmn:conditionExpression>
    </bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="sf11" name="otherwise" sourceRef="submit_request_gw" targetRef="respond_join"/>
    <bpmn:sequenceFlow id="sf12" sourceRef="write_database_request" targetRef="respond_join"/>
    <bpmn:sequenceFlow id="sf13" sourceRef="respond" targetRef="respond_gw"/>
    <bpmn:sequenceFlow id="sf14" name="inspection permitted" sourceRef="respond_gw" targetRef="permit_inspection">
      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">inspection_permitted</bpmn:conditionExpression>
    </bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="sf15" name="copies released" sourceRef="respond_gw" targetRef="collect_fees">
      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">copies_released</bpmn:conditionExpression>
    </bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="sf16" name="request denied" sourceRef="respond_gw" targetRef="explain_denial">
      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">request_denied</bpmn:conditionExpression>
    </bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="sf17" name="online only" sourceRef="respond_gw" targetRef="satisfied_online">
      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">online_only</bpmn:conditionExpression>
    </bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="sf18" sourceRef="collect_fees" targetRef="collect_fees_gw"/>
    <bpmn:sequenceFlow id="sf19" name="fee believed unfair" sourceRef="collect_fees_gw" targetRef="request_fee_mediation">
      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">fee_believed_unfair</bpmn:conditionExpression>
    </bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="sf20" name="otherwise" sourceRef="collect_fees_gw" targetRef="furnish_copies"/>
    <bpmn:sequenceFlow id="sf21" sourceRef="explain_denial" targetRef="explain_denial_gw"/>
    <bpmn:sequenceFlow id="sf22" name="written explanation requested" sourceRef="explain_denial_gw" targetRef="put_in_writing">
      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">written_explanation_requested</bpmn:conditionExpression>
    </bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="sf23" name="project announced" sourceRef="explain_denial_gw" targetRef="disclose_announced">
      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">project_announced</bpmn:conditionExpression>
    </bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="sf24" name="otherwise" sourceRef="explain_denial_gw" targetRef="apply_to_court_join"/>
    <bpmn:sequenceFlow id="sf25" sourceRef="put_in_writing" targetRef="apply_to_court_join"/>
    <bpmn:sequenceFlow id="sf26" sourceRef="apply_to_court" targetRef="initiate_mediation_wait"/>
    <bpmn:sequenceFlow id="sf27" sourceRef="initiate_mediation" targetRef="initiate_mediation_gw"/>
    <bpmn:sequenceFlow id="sf28" name="mediation waived" sourceRef="initiate_mediation_gw" targetRef="waive_mediation">
      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">mediation_waived</bpmn:conditionExpression>
    </bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="sf29" name="otherwise" sourceRef="initiate_mediation_gw" targetRef="conduct_mediation"/>
    <bpmn:sequenceFlow id="sf30" sourceRef="waive_mediation" targetRef="certify_mediation_join"/>
    <bpmn:sequenceFlow id="sf31" sourceRef="conduct_mediation" targetRef="certify_mediation_join"/>
    <bpmn:sequenceFlow id="sf32" sourceRef="certify_mediation" targetRef="hear_action"/>
    <bpmn:sequenceFlow id="sf33" sourceRef="hear_action" targetRef="rule_on_disclosure"/>
    <bpmn:sequenceFlow id="sf34" sourceRef="rule_on_disclosure" targetRef="rule_on_fees"/>
    <bpmn:sequenceFlow id="sf35" sourceRef="request_fee_mediation" targetRef="fee_dispute_mediated"/>
    <bpmn:sequenceFlow id="sf36" sourceRef="permit_inspection" targetRef="records_released_join"/>
    <bpmn:sequenceFlow id="sf37" sourceRef="furnish_copies" targetRef="records_released_join"/>
    <bpmn:sequenceFlow id="sf38" sourceRef="disclose_announced" targetRef="records_released_join"/>
    <bpmn:sequenceFlow id="sf40" sourceRef="rule_on_fees" targetRef="rule_on_fees_gw"/>
    <bpmn:sequenceFlow id="sf41" name="Yes" sourceRef="rule_on_fees_gw" targetRef="disclosure_ordered">
      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">disclosure_compelled</bpmn:conditionExpression>
    </bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="sf39" name="No" sourceRef="rule_on_fees_gw" targetRef="rule_on_fees_not_disclosure_ordered"/>
    <bpmn:sequenceFlow id="sf42" sourceRef="initiate_mediation_timeout" targetRef="no_jurisdiction"/>
  </bpmn:process>
<bpmndi:BPMNDiagram id="BPMNDiagram_collab_nc_records">
    <bpmndi:BPMNPlane id="BPMNPlane_collab_nc_records" bpmnElement="collab_nc_records">
      <bpmndi:BPMNShape id="BPMNShape_p_agency" bpmnElement="p_agency" isHorizontal="true">
        <dc:Bounds x="80" y="360" width="3456" height="1308"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_p_requester" bpmnElement="p_requester" isHorizontal="true">
        <dc:Bounds x="274" y="220" width="2254" height="60"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_p_court" bpmnElement="p_court" isHorizontal="true">
        <dc:Bounds x="2890" y="220" width="332" height="60"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_p_clerk" bpmnElement="p_clerk" isHorizontal="true">
        <dc:Bounds x="80" y="80" width="300" height="60"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_p_mediator" bpmnElement="p_mediator" isHorizontal="true">
        <dc:Bounds x="2430" y="80" width="384" height="60"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_submit_request" bpmnElement="mf_submit_request">
        <di:waypoint x="304" y="280"/>
        <di:waypoint x="304" y="942"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="309" y="576" width="89" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_write_database_request" bpmnElement="mf_write_database_request">
        <di:waypoint x="590" y="280"/>
        <di:waypoint x="590" y="1102"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="595" y="656" width="74" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_permit_inspection" bpmnElement="mf_permit_inspection">
        <di:waypoint x="1258" y="920"/>
        <di:waypoint x="1258" y="900"/>
        <di:waypoint x="1328" y="900"/>
        <di:waypoint x="1328" y="280"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1333" y="555" width="74" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_request_fee_mediation" bpmnElement="mf_request_fee_mediation">
        <di:waypoint x="1608" y="280"/>
        <di:waypoint x="1608" y="300"/>
        <di:waypoint x="1538" y="300"/>
        <di:waypoint x="1538" y="1552"/>
        <di:waypoint x="1570" y="1552"/>
        <di:waypoint x="1570" y="1570"/>
        <di:waypoint x="1590" y="1570"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1543" y="865" width="81" height="42"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_furnish_copies" bpmnElement="mf_furnish_copies">
        <di:waypoint x="1608" y="1080"/>
        <di:waypoint x="1608" y="1060"/>
        <di:waypoint x="1678" y="1060"/>
        <di:waypoint x="1678" y="280"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1583" y="999" width="81" height="56"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_explain_denial" bpmnElement="mf_explain_denial">
        <di:waypoint x="1258" y="760"/>
        <di:waypoint x="1258" y="280"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1164" y="499" width="89" height="42"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_put_in_writing" bpmnElement="mf_put_in_writing">
        <di:waypoint x="1608" y="600"/>
        <di:waypoint x="1608" y="580"/>
        <di:waypoint x="1678" y="580"/>
        <di:waypoint x="1678" y="280"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1683" y="462" width="81" height="56"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_disclose_announced" bpmnElement="mf_disclose_announced">
        <di:waypoint x="1608" y="440"/>
        <di:waypoint x="1608" y="280"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1693" y="375" width="85" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_apply_to_court" bpmnElement="mf_apply_to_court">
        <di:waypoint x="1926" y="280"/>
        <di:waypoint x="1926" y="782"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1931" y="476" width="77" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_initiate_mediation" bpmnElement="mf_initiate_mediation">
        <di:waypoint x="2212" y="280"/>
        <di:waypoint x="2212" y="782"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2217" y="483" width="87" height="56"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_waive_mediation" bpmnElement="mf_waive_mediation">
        <di:waypoint x="2498" y="280"/>
        <di:waypoint x="2498" y="622"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2503" y="416" width="81" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_conduct_mediation" bpmnElement="mf_conduct_mediation">
        <di:waypoint x="2460" y="140"/>
        <di:waypoint x="2460" y="762"/>
        <di:waypoint x="2498" y="762"/>
        <di:waypoint x="2498" y="782"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2371" y="409" width="84" height="84"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_certify_mediation" bpmnElement="mf_certify_mediation">
        <di:waypoint x="2784" y="140"/>
        <di:waypoint x="2784" y="782"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2789" y="426" width="88" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_hear_action" bpmnElement="mf_hear_action">
        <di:waypoint x="2920" y="280"/>
        <di:waypoint x="2920" y="782"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2925" y="476" width="80" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_rule_on_disclosure" bpmnElement="mf_rule_on_disclosure">
        <di:waypoint x="3056" y="280"/>
        <di:waypoint x="3056" y="782"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="3061" y="483" width="77" height="56"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_mf_rule_on_fees" bpmnElement="mf_rule_on_fees">
        <di:waypoint x="3192" y="280"/>
        <di:waypoint x="3192" y="782"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="3197" y="510" width="74" height="42"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNShape id="BPMNShape_ln_custodian" bpmnElement="ln_custodian" isHorizontal="true">
        <dc:Bounds x="110" y="360" width="3426" height="1112"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_ln_state_cio" bpmnElement="ln_state_cio" isHorizontal="true">
        <dc:Bounds x="110" y="1472" width="3426" height="196"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_start" bpmnElement="start">
        <dc:Bounds x="150" y="942" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="126" y="983" width="85" height="98"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_submit_request" bpmnElement="submit_request">
        <dc:Bounds x="286" y="942" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="260" y="983" width="89" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_write_database_request" bpmnElement="write_database_request">
        <dc:Bounds x="572" y="1102" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="553" y="1143" width="74" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_respond" bpmnElement="respond">
        <dc:Bounds x="858" y="920" width="100" height="80"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_permit_inspection" bpmnElement="permit_inspection">
        <dc:Bounds x="1208" y="920" width="100" height="80"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_collect_fees" bpmnElement="collect_fees">
        <dc:Bounds x="1208" y="1080" width="100" height="80"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_request_fee_mediation" bpmnElement="request_fee_mediation">
        <dc:Bounds x="1590" y="1552" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1568" y="1593" width="81" height="42"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_furnish_copies" bpmnElement="furnish_copies">
        <dc:Bounds x="1558" y="1080" width="100" height="80"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_explain_denial" bpmnElement="explain_denial">
        <dc:Bounds x="1208" y="760" width="100" height="80"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_put_in_writing" bpmnElement="put_in_writing">
        <dc:Bounds x="1558" y="600" width="100" height="80"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_disclose_announced" bpmnElement="disclose_announced">
        <dc:Bounds x="1558" y="440" width="100" height="80"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_disclose_announced_deadline_end" bpmnElement="disclose_announced_deadline_end">
        <dc:Bounds x="1765" y="1356" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1675" y="1325" width="85" height="98"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_apply_to_court" bpmnElement="apply_to_court">
        <dc:Bounds x="1908" y="782" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1888" y="823" width="77" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_initiate_mediation_wait" bpmnElement="initiate_mediation_wait" isMarkerVisible="true">
        <dc:Bounds x="2044" y="775" width="50" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2026" y="700" width="87" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_initiate_mediation" bpmnElement="initiate_mediation">
        <dc:Bounds x="2194" y="782" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2169" y="823" width="87" height="56"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_initiate_mediation_timeout" bpmnElement="initiate_mediation_timeout">
        <dc:Bounds x="2194" y="1102" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2171" y="1143" width="82" height="14"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_waive_mediation" bpmnElement="waive_mediation">
        <dc:Bounds x="2480" y="622" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2478" y="663" width="81" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_conduct_mediation" bpmnElement="conduct_mediation">
        <dc:Bounds x="2480" y="782" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2456" y="823" width="84" height="84"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_certify_mediation" bpmnElement="certify_mediation">
        <dc:Bounds x="2766" y="782" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2740" y="823" width="88" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_hear_action" bpmnElement="hear_action">
        <dc:Bounds x="2902" y="782" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2880" y="823" width="80" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_rule_on_disclosure" bpmnElement="rule_on_disclosure">
        <dc:Bounds x="3038" y="782" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="3018" y="823" width="77" height="56"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_rule_on_fees" bpmnElement="rule_on_fees">
        <dc:Bounds x="3174" y="782" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="3155" y="823" width="74" height="42"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_satisfied_online" bpmnElement="satisfied_online">
        <dc:Bounds x="1240" y="1240" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1216" y="1281" width="85" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_fee_dispute_mediated" bpmnElement="fee_dispute_mediated">
        <dc:Bounds x="1765" y="1240" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1743" y="1165" width="80" height="70"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_records_released" bpmnElement="records_released">
        <dc:Bounds x="1908" y="942" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1884" y="983" width="85" height="56"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_disclosure_ordered" bpmnElement="disclosure_ordered">
        <dc:Bounds x="3460" y="622" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="3415" y="663" width="87" height="42"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_no_jurisdiction" bpmnElement="no_jurisdiction">
        <dc:Bounds x="2337" y="1102" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2311" y="1143" width="88" height="98"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_respond_join" bpmnElement="respond_join" isMarkerVisible="true">
        <dc:Bounds x="708" y="935" width="50" height="50"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_apply_to_court_join" bpmnElement="apply_to_court_join" isMarkerVisible="true">
        <dc:Bounds x="1758" y="775" width="50" height="50"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_certify_mediation_join" bpmnElement="certify_mediation_join" isMarkerVisible="true">
        <dc:Bounds x="2616" y="775" width="50" height="50"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_records_released_join" bpmnElement="records_released_join" isMarkerVisible="true">
        <dc:Bounds x="1758" y="935" width="50" height="50"/>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_submit_request_gw" bpmnElement="submit_request_gw" isMarkerVisible="true">
        <dc:Bounds x="422" y="935" width="50" height="50"/>
        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_respond_gw" bpmnElement="respond_gw" isMarkerVisible="true">
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        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_collect_fees_gw" bpmnElement="collect_fees_gw" isMarkerVisible="true">
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        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_explain_denial_gw" bpmnElement="explain_denial_gw" isMarkerVisible="true">
        <dc:Bounds x="1408" y="775" width="50" height="50"/>
        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_initiate_mediation_gw" bpmnElement="initiate_mediation_gw" isMarkerVisible="true">
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        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_rule_on_fees_gw" bpmnElement="rule_on_fees_gw" isMarkerVisible="true">
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        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_rule_on_fees_not_disclosure_ordered" bpmnElement="rule_on_fees_not_disclosure_ordered">
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        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="BPMNShape_disclose_announced_deadline" bpmnElement="disclose_announced_deadline">
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        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNEdge id="BPMNEdge_sf4" bpmnElement="sf4">
        <di:waypoint x="758" y="960"/>
        <di:waypoint x="858" y="960"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf7" bpmnElement="sf7">
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        <di:waypoint x="1908" y="960"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf8" bpmnElement="sf8">
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        <di:waypoint x="286" y="960"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf9" bpmnElement="sf9">
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        <di:waypoint x="422" y="960"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf11" bpmnElement="sf11">
        <di:waypoint x="472" y="960"/>
        <di:waypoint x="708" y="960"/>
        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf13" bpmnElement="sf13">
        <di:waypoint x="958" y="960"/>
        <di:waypoint x="1058" y="960"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf14" bpmnElement="sf14">
        <di:waypoint x="1108" y="960"/>
        <di:waypoint x="1208" y="960"/>
        <bpmndi:BPMNLabel>
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        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf36" bpmnElement="sf36">
        <di:waypoint x="1308" y="960"/>
        <di:waypoint x="1758" y="960"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf2" bpmnElement="sf2">
        <di:waypoint x="2094" y="800"/>
        <di:waypoint x="2194" y="800"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf5" bpmnElement="sf5">
        <di:waypoint x="1808" y="800"/>
        <di:waypoint x="1908" y="800"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf6" bpmnElement="sf6">
        <di:waypoint x="2666" y="800"/>
        <di:waypoint x="2766" y="800"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf20" bpmnElement="sf20">
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        <di:waypoint x="1558" y="1120"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1453" y="1058" width="70" height="14"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf24" bpmnElement="sf24">
        <di:waypoint x="1458" y="800"/>
        <di:waypoint x="1758" y="800"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1573" y="778" width="70" height="14"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf26" bpmnElement="sf26">
        <di:waypoint x="1944" y="800"/>
        <di:waypoint x="2044" y="800"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf27" bpmnElement="sf27">
        <di:waypoint x="2230" y="800"/>
        <di:waypoint x="2330" y="800"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf29" bpmnElement="sf29">
        <di:waypoint x="2380" y="800"/>
        <di:waypoint x="2480" y="800"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2395" y="778" width="70" height="14"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf31" bpmnElement="sf31">
        <di:waypoint x="2516" y="800"/>
        <di:waypoint x="2616" y="800"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf32" bpmnElement="sf32">
        <di:waypoint x="2802" y="800"/>
        <di:waypoint x="2902" y="800"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf33" bpmnElement="sf33">
        <di:waypoint x="2938" y="800"/>
        <di:waypoint x="3038" y="800"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf34" bpmnElement="sf34">
        <di:waypoint x="3074" y="800"/>
        <di:waypoint x="3174" y="800"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf37" bpmnElement="sf37">
        <di:waypoint x="1658" y="1120"/>
        <di:waypoint x="1783" y="1120"/>
        <di:waypoint x="1783" y="985"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf40" bpmnElement="sf40">
        <di:waypoint x="3210" y="800"/>
        <di:waypoint x="3310" y="800"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf39" bpmnElement="sf39">
        <di:waypoint x="3360" y="800"/>
        <di:waypoint x="3460" y="800"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="3400" y="778" width="20" height="14"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf3" bpmnElement="sf3">
        <di:waypoint x="2069" y="825"/>
        <di:waypoint x="2069" y="1120"/>
        <di:waypoint x="2194" y="1120"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf10" bpmnElement="sf10">
        <di:waypoint x="447" y="985"/>
        <di:waypoint x="447" y="1120"/>
        <di:waypoint x="572" y="1120"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="452" y="1032" width="67" height="42"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf15" bpmnElement="sf15">
        <di:waypoint x="1083" y="985"/>
        <di:waypoint x="1083" y="1120"/>
        <di:waypoint x="1208" y="1120"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1116" y="1087" width="60" height="28"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf16" bpmnElement="sf16">
        <di:waypoint x="1083" y="935"/>
        <di:waypoint x="1083" y="800"/>
        <di:waypoint x="1208" y="800"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1088" y="854" width="53" height="28"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf17" bpmnElement="sf17">
        <di:waypoint x="1083" y="985"/>
        <di:waypoint x="1083" y="1258"/>
        <di:waypoint x="1240" y="1258"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1088" y="1182" width="78" height="14"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf19" bpmnElement="sf19">
        <di:waypoint x="1433" y="1145"/>
        <di:waypoint x="1433" y="1570"/>
        <di:waypoint x="1590" y="1570"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1438" y="1344" width="85" height="28"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf22" bpmnElement="sf22">
        <di:waypoint x="1433" y="775"/>
        <di:waypoint x="1433" y="640"/>
        <di:waypoint x="1558" y="640"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1438" y="687" width="81" height="42"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf23" bpmnElement="sf23">
        <di:waypoint x="1433" y="775"/>
        <di:waypoint x="1433" y="480"/>
        <di:waypoint x="1558" y="480"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1438" y="586" width="67" height="28"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf28" bpmnElement="sf28">
        <di:waypoint x="2355" y="775"/>
        <di:waypoint x="2355" y="640"/>
        <di:waypoint x="2480" y="640"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2360" y="694" width="70" height="28"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf41" bpmnElement="sf41">
        <di:waypoint x="3335" y="775"/>
        <di:waypoint x="3335" y="640"/>
        <di:waypoint x="3460" y="640"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="3340" y="701" width="27" height="14"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf12" bpmnElement="sf12">
        <di:waypoint x="608" y="1120"/>
        <di:waypoint x="733" y="1120"/>
        <di:waypoint x="733" y="985"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf18" bpmnElement="sf18">
        <di:waypoint x="1308" y="1120"/>
        <di:waypoint x="1408" y="1120"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf21" bpmnElement="sf21">
        <di:waypoint x="1308" y="800"/>
        <di:waypoint x="1408" y="800"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf25" bpmnElement="sf25">
        <di:waypoint x="1658" y="640"/>
        <di:waypoint x="1783" y="640"/>
        <di:waypoint x="1783" y="775"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf30" bpmnElement="sf30">
        <di:waypoint x="2516" y="640"/>
        <di:waypoint x="2641" y="640"/>
        <di:waypoint x="2641" y="775"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf35" bpmnElement="sf35">
        <di:waypoint x="1608" y="1552"/>
        <di:waypoint x="1608" y="1296"/>
        <di:waypoint x="1783" y="1296"/>
        <di:waypoint x="1783" y="1276"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf38" bpmnElement="sf38">
        <di:waypoint x="1658" y="460"/>
        <di:waypoint x="1678" y="460"/>
        <di:waypoint x="1678" y="420"/>
        <di:waypoint x="1038" y="420"/>
        <di:waypoint x="1038" y="935"/>
        <di:waypoint x="1128" y="935"/>
        <di:waypoint x="1128" y="915"/>
        <di:waypoint x="1783" y="915"/>
        <di:waypoint x="1783" y="935"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf42" bpmnElement="sf42">
        <di:waypoint x="2230" y="1120"/>
        <di:waypoint x="2337" y="1120"/>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="BPMNEdge_sf1" bpmnElement="sf1">
        <di:waypoint x="1608" y="538"/>
        <di:waypoint x="1608" y="558"/>
        <di:waypoint x="3516" y="558"/>
        <di:waypoint x="3516" y="1374"/>
        <di:waypoint x="1801" y="1374"/>
      </bpmndi:BPMNEdge>
    </bpmndi:BPMNPlane>
  </bpmndi:BPMNDiagram>
</bpmn:definitions>
</bpmnio>

===== Steps and the words they come from =====

  - **Request inspection or copies; no motive needed** — Requester (any person) · //right// (§ 132-6(b)) \\ “//No person requesting to inspect and examine public records, or to obtain copies thereof, shall be required to disclose the purpose or motive for the request.//”
  - **Submit database request in writing if required** — Requester (any person) · //obligation// (§ 132-6.2%%(c)%%) \\ “//Persons requesting copies of computer databases may be required to make or submit such requests in writing.//”
  - **Respond to request as promptly as possible** — Custodian of the public records (public agency) · //obligation// (§ 132-6.2%%(c)%%) \\ “//Custodians of public records shall respond to all such requests as promptly as possible.//”
  - **Permit inspection at reasonable times** — Custodian of the public records (public agency) · //obligation// (§ 132-6(a)) \\ “//shall permit any record in the custodian's custody to be inspected and examined at reasonable times and under reasonable supervision by any person//”
  - **Collect copy fees as allowed by law** — Custodian of the public records (public agency) · //permission// (§ 132-6.2(a)) \\ “//The public agency may assess different fees for different media as prescribed by law.//”
  - **Ask State CIO to mediate fee** — Requester (any person) · //permission// (§ 132-6.2(b)) \\ “//If anyone requesting public information from any public agency is charged a fee that the requester believes to be unfair or unreasonable//”
  - **Furnish copies as promptly as possible** — Custodian of the public records (public agency) · //obligation// (§ 132-6(a)) \\ “//shall, as promptly as possible, furnish copies thereof upon payment of any fees as may be prescribed by law//”
  - **Explain the basis for the denial** — Custodian of the public records (public agency) · //obligation// (§ 132-6.2%%(c)%%) \\ “//If the request is denied, the denial shall be accompanied by an explanation of the basis for the denial.//”
  - **Put denial explanation in writing on request** — Custodian of the public records (public agency) · //obligation// (§ 132-6.2%%(c)%%) \\ “//If asked to do so, the person denying the request shall, as promptly as possible, reduce the explanation for the denial to writing.//”
  - **Disclose project records once withholding ends** — Custodian of the public records (public agency) · within 25 business days · //obligation// (§ 132-6(d)) \\ “//Once the provisions of this subsection no longer apply, the agency shall disclose as soon as practicable//”
  - **Apply to court for order compelling disclosure** — Requester (any person) · //right// (§ 132-9(a)) \\ “//Any person who is denied access to public records for purposes of inspection and examination, or who is denied copies of public records, may apply to the appropriate division of the General Court of Justice for an order compelling disclosure or copying//”
  - **File request for mediation with clerk** — Requester (any person) · within 30 days · //obligation// (§ 7A-38.3E(b)) \\ “//Subsequent to filing a civil action under Chapter 132 of the General Statutes, a person shall initiate mediation pursuant to this section.//”
  - **Inform mediator of parties' written waiver** — Requester (any person) · //permission// (§ 7A-38.3E(e)) \\ “//The parties to the dispute may waive the mediation required by this section by informing the mediator of the parties' waiver in writing.//”
  - **Conduct mediation under mediated-settlement rules** — Mediator certified by the Dispute Resolution Commission · //obligation// (§ 7A-38.3E(d)) \\ “//mediation under this section shall be conducted in accordance with the provisions for mediated settlement of civil cases in G.S. 7A-38.1 and G.S. 7A-38.2//”
  - **File certification that mediation concluded** — Mediator certified by the Dispute Resolution Commission · //obligation// (§ 7A-38.3E(f)) \\ “//Immediately upon a waiver of mediation under subsection (e) of this section or upon the conclusion of mediation, the mediator shall prepare a certification stating the date on which the mediation was concluded//”
  - **Set action for immediate, priority hearing** — Appropriate division of the General Court of Justice · //obligation// (§ 132-9(a)) \\ “//Actions brought pursuant to this section shall be set down for immediate hearing, and subsequent proceedings in such actions shall be accorded priority by the trial and appellate courts.//”
  - **Rule on order compelling disclosure** — Appropriate division of the General Court of Justice · //obligation// (§ 132-9(a)) \\ “//the court shall have jurisdiction to issue such orders//”
  - **Rule on attorneys' fees** — Appropriate division of the General Court of Justice · //obligation// (§ 132-9%%(c)%%) \\ “//the court shall allow a party seeking disclosure of public records who substantially prevails to recover its reasonable attorneys' fees//”

===== How does the custodian answer the request? =====

Decision table (DMN), hit policy FIRST.

^ Business-project or qualifying-site record whose release would frustrate its purpose ^ Records available online to view and print or save ^ Confidential information commingled with the requested records ^ Requester asks for copies, not only inspection ^ → Response ^ → Records are made available for inspection ^ → Copies are to be furnished ^ → Request is denied ^ → Satisfied by online availability ^ Source ^
| true | - | - | - | Withhold business-project or qualifying-site records while release would frustrate their purpose | false | false | true | false | § 132-6(d) |
| false | true | - | - | Records are online to view and print or save; no copies required in any other way | false | false | false | true | § 132-6(a1) |
| false | false | true | false | Separate the confidential information at the agency's cost and permit inspection of the rest | true | false | false | false | § 132-6(c) |
| false | false | true | true | Separate the confidential information at the agency's cost and furnish copies of the rest | false | true | false | false | § 132-6(c) |
| false | false | false | false | Permit inspection at reasonable times and under reasonable supervision | true | false | false | false | § 132-6(a) |
| false | false | false | true | Furnish copies as promptly as possible upon payment of lawful fees | false | true | false | false | § 132-6(a) |

===== What may the agency charge for the copies? =====

Decision table (DMN), hit policy FIRST.

^ Certified copies requested ^ Extensive IT or clerical/supervisory assistance, or the requested medium uses more IT resources than the agency's standard for that volume ^ → Fee ^ Source ^
| true | - | Certification fee as provided by law | § 132-6.2(b) |
| false | true | Actual cost of duplication plus a reasonable special service charge based on actual cost | § 132-6.2(b) |
| false | false | No more than the actual cost of making the copy | § 132-6.2(b) |

===== Who bears attorneys' fees in the action to compel disclosure? =====

Decision table (DMN), hit policy FIRST.

^ Requester substantially prevails in compelling disclosure ^ Body reasonably relied on a court order, appellate opinion, or Attorney General opinion ^ Action filed in bad faith or frivolous ^ → Attorneys' fees ^ Source ^
| - | - | true | Reasonable attorney's fee assessed against the requester and awarded to the agency | § 132-9(d) |
| true | true | false | No attorneys' fees assessed against the governmental body | § 132-9(c) |
| true | false | false | Requester recovers reasonable attorneys' fees from the agency | § 132-9(c) |
| false | - | false | No attorneys' fees awarded; each side bears its own | § 132-9(c) |

===== What the text leaves open =====

  * No fixed response deadline: § 132-6(a) requires copies to be furnished "as promptly as possible" and § 132-6.2%%(c)%% requires custodians to respond "as promptly as possible", so the respond, permit_inspection and furnish_copies steps carry no timer. Nothing in these sections says that silence or delay counts as a denial; there is no deemed-denial route. Whether unreasonable delay is a denial of access for § 132-9 purposes is left to the courts.
  * Request form: the sections require no written request, no particular form and no statement of purpose (§ 132-6(b)); only requests for copies of computer databases may be required in writing (§ 132-6.2%%(c)%%). The requester may choose any medium the agency is capable of providing and may ask for certified or uncertified copies (§ 132-6.2(a), (b)); these elections are part of submit_request rather than separate steps.
  * Written denial: the only express duty to explain a denial, and to reduce the explanation to writing if asked, is in § 132-6.2%%(c)%%, whose sentences follow and on their face concern requests for copies of computer databases. The model applies explain_denial and put_in_writing to every denial; for other requests the text states no explanation duty.
  * Inspection or copies: the response_type table sends a granted request either to permit_inspection or, when the requester asks for copies (copies_requested), to collect_fees and furnish_copies. A requester who wants to inspect and also obtain copies follows the copies path; the statute treats both as rights under § 132-6(a) and does not make them exclusive.
  * Grounds for denial: the response_type table covers only the grounds in these sections (business-project and qualifying-site records under § 132-6(d) and (d1), online availability under (a1), and commingled confidential information under %%(c)%%, which can never justify a denial). Records made confidential by other statutes, the act's definition of public records (§ 132-1) and its other exemptions are outside these sections and not modelled; such a denial would follow the explain_denial path.
  * Business-project records (§ 132-6(d)): once the commitment is announced or the business decides not to proceed, the agency must disclose within 25 business days; for qualifying sites ((d1)) the same 25 business days run once the site is acquired, optioned or found unsuitable; for Department of Commerce records with discretionary incentives ((d)(4)) the period is 25 days from the date of announcement. The timer shows only the 25-business-day figure, and the statute does not state the consequence of missing it (consequence 'unstated'). Department of Commerce records for projects without incentive requests that locate in the State are never disclosed ((d)(2)). Local government records need not be disclosed until a specific location is selected. disclose_announced is shown as an exclusive alternative to going to court, although in practice the requester could do both.
  * Fees: inspection itself carries no fee in these sections, so permit_inspection follows respond directly while only the copies path passes through collect_fees; copies are furnished "upon payment of any fees as may be prescribed by law". Fee mediation by the State Chief Information Officer is an optional side route; the statute does not say whether it suspends the request or what the mediation produces, so the path ends at the referral. A voluntarily created or compiled record may carry a negotiated charge (§ 132-6.2(e)); the agency need not create or compile records, convert records to electronic form, or answer outside usual business hours (§ 132-6.2(d), (e)).
  * Mediation (G.S. 7A-38.3E): after filing a civil action the requester must initiate mediation by filing a request with the clerk no later than 30 days from the filing of responsive pleadings ((b)); the timer runs from responsive pleadings, which the model does not show as a step. The statute does not say what happens if the 30 days pass; the route to no_jurisdiction (consequence 'action-invalid') is an inference from § 132-9(a), which gives the court jurisdiction to issue orders only "if the person has complied with G.S. 7A-38.3E". Not modelled: the request form prescribed by the Administrative Office of the Courts and service by certified mail, mediator selection or appointment by the senior resident superior court judge (%%(c)%%), no costs if all parties waive before the first meeting ((e)), the outcomes the certification records (agreement, impasse, failure to attend) ((f)), tolling of time periods from the request until 30 days after the mediation concludes ((g)), and voluntary mediation before any suit ((a)), after which the requester may still sue. Under (h) the requester may seek injunctive or other relief, including production, before any scheduled mediation; the model places the hearing after the mediator's certification, although § 132-9(a) sets the action down for immediate hearing.
  * Court action (§ 132-9): when withholding rests on § 132-6(d), the custodian bears the burden of showing disclosure would frustrate the purpose of attracting the project ((b)). The court's ruling on disclosure (rule_on_disclosure) is the input disclosure_compelled to the attorney_fees table applied in rule_on_fees; a ruling against disclosure ends at the generated 'not disclosure compelled' end. The last attorney_fees rule (no fees when disclosure is not compelled and the action was not in bad faith or frivolous) is a negative inference: § 132-9%%(c)%% shifts fees only in an action "in which a party successfully compels the disclosure" and (d) only for bad-faith or frivolous actions, and no text expressly says that each side bears its own fees. Fees ordered paid personally by an employee or official who knowingly violated the Article, the advice-of-counsel bar to such orders (%%(c)%%), and the public-hospital exception ((e)) are not modelled as rules.
  * Fragile records may be subject to reasonable preservation restrictions (§ 132-6(f)), and an agency that holds other agencies' records only for storage, safekeeping or data processing is not their custodian (§ 132-6(a)); requests go to the agency that is the custodian. This is the North Carolina state process; it covers counties, cities and other North Carolina public agencies, and local portals or forms are not part of the statute.

===== Checks =====

  * Quotes checked word for word: 40 (0 not exact)
  * BPMN / DMN schema errors: 0 / 0; bpmnlint errors: 0
  * Petri nets sound: 1 of 1
  * Sections used: 132-6, 132-6.2, 132-9, 7A-38.3E

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